Last Updated: March 22, 2025

1. INTRODUCTION
   Welcome to Illumin8 (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
   By accessing or using Illumin8, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. INFORMATION WE COLLECT
   We collect several types of information from and about users of our platform:
   2.1 Account Information
   ● Full name and contact details (email address, phone number, mailing address)
   ● Login credentials (encrypted)
   ● Billing information and transaction history
   ● Account preferences and settings
   ● Professional information you choose to provide
   2.2 Usage Information
   ● Content you access, download, or engage with
   ● Time spent on different sections of the platform
   ● Feature usage patterns and preferences
   ● Device information (type, operating system, browser type)
   ● IP address and geographic location
   ● Referral sources and platform navigation paths
   2.3 Communication Data
   ● Email correspondence with our team
   ● Feedback and survey responses
   ● Support requests and correspondence
   ● Participation in forums, webinars, or other interactive features
3. HOW WE COLLECT YOUR INFORMATION
   We collect information directly from you when you:
   ● Create an account
   ● Use our platform features
   ● Make a purchase
   ● Complete forms or surveys
   ● Contact customer support
   ● Participate in interactive features
   We also collect information automatically as you navigate through our platform through cookies, web beacons, and other tracking technologies.
4. HOW WE USE YOUR INFORMATION
   We use the information we collect to:
   ● Provide, maintain, and improve our platform and services
   ● Process payments and maintain your subscription
   ● Personalize your experience and deliver content relevant to your interests
   ● Recommend relevant content based on your usage patterns
   ● Analyze usage trends to enhance user experience
   ● Communicate with you about service updates, offers, and promotions
   ● Respond to your inquiries and provide customer support
   ● Protect the security and integrity of our platform
   ● Comply with legal obligations and enforce our Terms of Use
5. DATA PROTECTION MEASURES
   The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data:
   ● End-to-end encryption for all personal and payment information
   ● Secure cloud infrastructure with regular security audits and penetration testing
   ● Multi-factor authentication for accessing sensitive systems
   ● Limited employee access to personal data on a need-to-know basis
   ● Regular data protection training for all staff
   ● Continuous monitoring for unauthorized access attempts
   ● Vulnerability scanning and patching
   While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security
6. YOUR PRIVACY RIGHTS
   Depending on your location, you may have rights regarding your personal information. These may include:
   ● Access: Request access to your personal data
   ● Correction: Request correction of inaccurate information
   ● Deletion: Request deletion of your data (subject to certain limitations)
   ● Portability: Request an export of your data in a portable format
   ● Restriction: Request restriction of processing of your data
   ● Objection: Object to certain processing activities
   ● Withdrawal of consent: Withdraw previously given consent
   To exercise any of these rights, please contact us at info@feedbackfromthefuture.com. We will respond to your request within 30 days.
7. THIRD-PARTY SHARING
   We may share your information with third parties in limited circumstances:
   ● Service Providers: Payment processors, cloud service providers, and analytics tools that help us provide our services
   ● Business Transfers: In connection with a merger, acquisition, or sale of assets
   ● Legal Requirements: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
   ● Protection of Rights: To enforce our Terms of Use and protect our rights, privacy, safety, or property
   We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
   We never sell your personal information to advertisers or data brokers.
8. DATA RETENTION
   We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
   ● For the duration of your subscription plus 24 months after cancellation
   ● As required to comply with legal obligations, resolve disputes, and enforce our agreements
   ● As necessary for legitimate business purposes
   You may request earlier deletion of your data, which we will accommodate unless we have legal grounds to retain specific information.
   Anonymized and aggregated data may be retained indefinitely for analytical purposes.
9. COOKIES AND TRACKING TECHNOLOGIES
   Our platform uses cookies and similar technologies to enhance your experience and analyze platform performance:
   ● Essential cookies: Necessary for the platform to function properly
   ● Preference cookies: Remember your settings and preferences
   ● Analytics cookies: Help us understand how users interact with our platform
   ● Marketing cookies: Track your activities to deliver personalized content
   You can manage cookie preferences through your account settings or browser settings. Disabling certain cookies may affect the functionality of our platform.
10. INTERNATIONAL DATA TRANSFERS
    We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence.
    When we transfer personal information internationally, we implement appropriate safeguards in accordance with applicable data protection laws.
11. CHILDREN’S PRIVACY
    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will promptly delete it.
12. CHANGES TO THIS PRIVACY POLICY
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through:
    ● Email notifications to the address provided in your account
    ● Prominent notices on our platform
    ● Requiring acknowledgment before continuing service
    The date at the top of this Privacy Policy indicates when it was last updated.
13. CONTACT US
    If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
    ● Email: info@feedbackfromthefuture.com
    ● Postal Address: 7250 Dallas Parkway, #400 Plano, Texas 75024 United States