Effective Date: 11/11/2025
Last Updated: 10/11/2025

Overview

At pkillumin8.com, we are committed to ensuring customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund.

Eligibility for Refunds

Digital Products/Services

• Products/services must not have been fully downloaded, accessed, or used beyond a preview period
• Refunds will not be issued if the product has been accessed in full or if login credentials have been utilized

Subscription Services

• Cancellations must be made before the next billing cycle to avoid charges
• Refunds for the current billing period in a case of double payment
• No refunds will be provided for partial billing periods

Refund Process

How to Request a Refund

1. Contact our support team at [support@pkillumin8.com]
2. Provide your order number and reason for the refund request
3. Include any supporting documentation (proof of double payment, etc.)
4. Allow [5-7 business days] for review of your request

Processing Time

• This duration will be determined by the payment gateway (Stripe or Paystack) and your bank.

Contact Information

For questions about our Refund Policy or to request a refund, please contact us:

• Email: support@pkillumin8.com
• Whatsapp Number: +1 214 637 3445 (strictly Text)

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

Note: This refund policy is designed to comply with applicable consumer protection laws. Please review carefully before making a purchase.