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ILLUMIN8 TERMS OF USE

Last Updated: March 22, 2025

  1. ACCEPTANCE OF TERMS
    Welcome to Illumin8. These Terms of Use (“Terms”) constitute a legally binding agreement between you and Illumin8 (“we,” “our,” or “us”) governing your access to and use of the Illumin8 platform, website, and services (collectively, the “Services”).
    By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
  2. ELIGIBILITY
    To use our Services, you must be at least 18 years old and capable of forming a binding contract. By using our Services, you represent and warrant that you meet these requirements.
  3. ACCOUNT REGISTRATION
    3.1 Account Creation
    To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
    3.2 Account Security
    You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
    ● Create a strong, unique password
    ● Not share your account credentials with any third-party
    ● Notify us immediately of any unauthorized access or use of your account
    ● Ensure that you log out from your account at the end of each session
    We are not liable for any loss or damage arising from your failure to comply with these obligations.
  4. SUBSCRIPTION AND PAYMENTS
    4.1 Subscription Plans
    We offer various subscription plans for access to our Services. Detailed information about our subscription plans is available on our website.
    4.2 Payment Terms
    ● All payments are due in advance of the subscription period
    ● We accept payment via credit card, debit card, and other specified payment methods
    ● By providing payment information, you authorize us to charge the applicable fees to that payment method
    ● All fees are non-refundable except as expressly provided in these Terms or as required by law
    4.3 Subscription Renewal
    Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew, and you authorize us to charge your payment method for the renewal term.
    4.4 Price Changes
    We may change our subscription fees at any time. Any price changes will apply to billing periods beginning after the date of the change. We will provide notice of any price changes at least 30 days before they take effect.
    4.5 Taxes
    All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of our Services.
  5. ACCEPTABLE USE
    5.1 Permitted Uses
    You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use our Services only for your internal business or personal purposes.
    5.2 Prohibited Uses
    You agree not to use our Services:
    ● In any way that violates any applicable law or regulation
    ● To engage in any activity that is fraudulent, deceptive, or harmful
    ● To impersonate any person or entity or misrepresent your affiliation
    ● To access or attempt to access other users’ accounts or private information
    ● To interfere with or disrupt the integrity or performance of our Services
    ● To collect or store personal information about other users without authorization
    ● To introduce viruses, trojans, worms, or other malicious code
    ● To engage in any automated use of our Services, such as scraping or data mining
    ● To attempt to circumvent any security measures or access restrictions
    5.3 Content Guidelines
    Any content you submit, post, or display on or through our Services must not:
    ● Infringe any intellectual property rights
    ● Be defamatory, obscene, offensive, or discriminatory
    ● Contain any harmful, abusive, or illegal material
    ● Contain any unsolicited promotional material or spam
    We reserve the right to remove any content that violates these guidelines.
  6. INTELLECTUAL PROPERTY RIGHTS
    6.1 Our Intellectual Property
    Our Services and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, and software) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purposes.
6.3 Restrictions
You must not:
● Modify, adapt, or hack our Services
● Remove any copyright, trademark, or other proprietary notices
● Copy, reproduce, distribute, publicly display, or create derivative works of our Services
● Use our Services for any commercial purpose not expressly authorized by us
● Reverse engineer, decompile, or disassemble any portion of our Services
6.4 Your Content
You retain all rights to any content you submit, post, or display on or through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with providing and promoting our Services.

  1. TERMINATION
    7.1 Termination by You
    You may terminate your account and subscription at any time by following the instructions on our website or contacting customer support.
    7.2 Termination by Us
    We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
    7.3 Effect of Termination
    Upon termination:
    ● Your right to access and use our Services will immediately cease
    ● We may delete or archive your account information and content
    ● All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
  2. DISCLAIMERS
    8.1 Service Provided “As Is”
    Our Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
    8.2 No Guarantees
    We do not warrant that:
    ● Our Services will function uninterrupted, secure, or available at any particular time or location
    ● Any errors or defects will be corrected
    ● Our Services are free of viruses or other harmful components
    ● The results of using our Services will meet your requirements
  3. LIMITATION OF LIABILITY
    To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
    ● Your access to or use of or inability to access or use our Services
    ● Any conduct or content of any third party on our Services
    ● Any content obtained from our Services
    ● Unauthorized access, use, or alteration of your transmissions or content
    Our total liability to you for all claims arising from or related to these Terms or our Services shall not exceed the amount paid by you to us during the twelve (12) months preceding the claim.
  4. INDEMNIFICATION
    You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your violation of any rights of another.
  5. GOVERNING LAW AND DISPUTE RESOLUTION
    11.1 Governing Law
    These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
    11.2 Dispute Resolution
    Any dispute arising from or relating to these Terms or our Services shall be resolved through:
  6. Informal negotiation – We encourage you to contact us first to seek an informal resolution
  7. Mediation – If negotiation is unsuccessful, the parties agree to mediation in Plano, Texas
  8. Arbitration – Any dispute not resolved through negotiation or mediation shall be finally settled by binding arbitration in accordance with the rules of the American Arbitration Association
    11.3 Class Action Waiver
    You agree that any proceedings to resolve disputes will be conducted on an individual basis and not in a class, consolidated, or representative action.
  9. CHANGES TO TERMS
    We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms. We will provide notification of material changes to these Terms via email or prominent notice on our website at least 30 days prior to implementation.
  10. MISCELLANEOUS
    13.1 Entire Agreement
    These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding our Services.
    13.2 No Waiver
    Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
    13.3 Severability
    If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent possible under law.
    13.4 Assignment
    You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without your consent.
    13.5 Force Majeure
    We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control.
  11. CONTACT INFORMATION
    If you have any questions about these Terms, please contact us:
    ● Email: info@feedbackfromthefuture.com
    ● Postal Address: 7250 Dallas Parkway, #400 Plano, Texas 75024 United States